Frequently Asked Questions

RATES *3 Night Minimum*

$85/per day, $20 for the second cat, $10 each additional cat, up to 4 cats per household.

Holiday Rates: add $20 more per night (New Year’s Eve, New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day)

Due to the inability to rebook the room, we cannot offer a refund for unused nights should you choose to check-out early.

CHECK IN AND CHECK OUT

By appointment only.
All check-ins are after 2 PM
Check-outs must be completed between 9 AM to 1 PM
There is a $35 charge for early check-in or late check-out from 1PM - 6PM, full day ($85) charge for pickup between 6PM - 9PM

FOOD

It’s important to keep your feline's diet as consistent as possible, so we ask that you supply the food that you feed your cat at home.


DO MY CATS NEED TO BE VACCINATED?

All of our guests are required to be current on the FVRCP vaccine and flea-free.

If we discover fleas, we will curse you and then administer treatment for an additional fee of $60.
All guests over three months of age must be spayed or neutered. We do welcome FIV and FeLV+ kitties.

CAN YOU MEDICATE MY CATS?

We can! Medications must be provided in the original container, and appropriately labeled with veterinary information and clear instructions. There is a $10 administration fee per administration for all prescribed medications, including pills, gels, or suspensions.
Fluids are $20. Flea treatment: There is a $60 fee for Frontline treatment if needed.

REFUND POLICY

All reservations may be canceled without penalty up to 72 hours prior to check-in. Deposit will be refunded within 24 hours of cancellation. Those canceled after that time will be charged a fee equivalent to one-night boarding for each cat canceled.
***Due to the inability to rebook, we cannot offer refunds on unused nights in the case of early check-out***

Holiday Season: November 20 through January 2
Holiday cancellations for reservations November 20-January 2 may be made (10) days or more before the check-in date without penalty. Cancellations thereafter will be charged for a two-night stay.

EMERGENCIES

A local emergency contact must be provided prior to stay. Liquid Kitty will make every effort to contact the owner and emergency contact for instruction, but all cats will be taken to the True Care for Pets for immediate care if needed.

All medical emergencies and associated fees are covered by the owner.

True Care for Pets
11730 Ventura Blvd Studio City, CA 91604
(818) 760-3882